Factory Data Reset

Circumstances may arise when you are giving/returning or selling your tablet.  You will want to remove all the data and apps you have installed or purchased.

Make sure you have a backup of everything you want.  Check that the backup files and any other data exists elsewhere!

  1. Go to settings.
  2. Tap backup and reset.
  3. Choose Factory data reset.
  4. Follow the options – choose with care!

You can also “hard reset” the tablet which is a good option if for some reason the tablet isn’t performing properly or you cannot choose the factory reset option.

  1. Ensure that the Samsung tablet is powered off.
  2. Press the Power and the Volume Up button together till the device displays the start-up logo.
  3. Once the logo is displayed, release the buttons and wait till the device enters theAndroid system recovery mode.
  4. On the displayed screen, use Volume Down button to go to the wipe data/factory reset option (Volume Up and Volume Down buttons are used to highlight the displayed options on the Android system recovery screen).
  5. Once the option is highlighted, press the Power button to select the option. (Pressing the Power button in Android system recovery mode selects the highlighted option.)
  6. On the next screen, press the Volume Down button multiple times till the Yes — delete all user data option is highlighted.
  7. Press the Power button to hard reset the Samsung tablet device while clearing the dalvik cache along with the process.
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