Broadband and WiFi revisited

With the coming of fibre to Barmby Moor a re-visit to broadband to refresh everyone will help in any future negotiations you may be having.  This was first covered in January 2014.

You may experience spped variations at home… how can you determine what the problem really is?

Remember that if your router is more than 3 years old it might just need replacing

Two of the better sites to get a new router or other wifi and broadband gadgets from are:

Broadbandbuyer.co.uk

solwise.co.uk (who have lots of factsheets)

BT suggests the following:

Many of our customers with broadband connection problems find that the steps below help.

1. Turn off your Hub, computer, and any devices you are trying to connect for five minutes before restarting. If you have a white Openreach modem as well as a Hub, make sure the Openreach modem is the first thing you turn back on
2. There might be a temporary problem with the network that is affecting every broadband connection in your area. You can check for network problems online >
3. Broadband needs a working phone line. So check you can make a phone call, and that there’s no noise on the line. If there’s a problem with your line, you can report it online >
4. Check all the power cables are plugged in properly to the Hub and other devices. If you’re not sure what plugs in where, please see our quick start guides >
5. Are you using a wireless connection? It may be that your wireless is dropping rather than your broadband. If the lights on your Hub don’t change when you lose connection, or if you receive an error message saying that you’ve lost wireless connection, please see: I keep losing wireless connection >
6. Many customers like to use our troubleshooting wizard. Click the link below and we’ll run some tests on your line and guide you through some checks. Connection troubleshooting wizard
7. The issue may lie with your internal telephone extensions, rather than be a problem with your phone line itself. You can easily check this by connecting your Hub to your test socket. For instructions on how to do this, see: Check your wiring and set-up >

For independent advice, try Broadband Genie

The Broadband Stakeholder Group have lots of information.

See the comparison tables

However, the problem you are experiencing may not be the broadband speed, it may be your wifi speed.